Moving old server to new one - Activation Issue

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• R

  Richard

  3/29/24, 8:24 AM

  Hello,

  We have moved an old server (physical) to a new one virtual ... old server has crashed ... 

   

  Virtual Server (after running for some time) gives me message now shutting down due to detection of dual activation 

  Old server is down

   

  I already wrote support but they did not provide me solution by now ...

  I have valid license .. only one active server - but this one i can not activate now 

  Please help me on with that

  best regards,

  Richard

   

   

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• T

  Thomas Staff

  3/29/24, 9:29 AM

  Hello Richard, 

  I see this post was opened around the time we received the email query.  We have responded to that ticket.  Please continue to work with us via that email exchange. 

   

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• R

  Richard

  3/29/24, 9:54 AM

  Hello ... after more 7hrs of communication without actual getting system up and running i just asked myself if there is another known solution 

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