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Empty emails

[Papaconstantinou, Costas]
Costas Papacons…
Newbie
Newbie
Posts: 8
Costas Papaconstantinou - 04:30am, Mar 3 2021

Hello there,

After the last update i am facing the same problem with 5-6 users.
When they are sending an email the recipient receives an empty email. Even in the user sent items the email it is empty.
I have tried to solve the issue by removing and reconfiguring the email account, repair microsoft office but no success.

Any suggestions?

Thanks

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Arron Caruth - Mar 3, 2021 8:11 am (#1 Total: 7)  

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Posts: 1
Hello,
 
What version of MDaemon are you using?
 
What email client are you using to send the emails?
 
--
Arron Caruth
Vice President of Product Development
o: 817-601-3222    e: Arron.Caruth@mdaemon.com

MDaemon Technologies
Simple Secure Email
Visit us on www.mdaemon.com | Facebook | LinkedIn | YouTube
Sent using the MDaemon Email Server
 
On Wed, 3 Mar 2021 04:30:46 -0500, "lists-discuss@mdaemon.com (Costas Papaconstantinou)" <lists-discuss@mdaemon.com> wrote:
Hello there,

After the last update i am facing the same problem with 5-6 users.
When they are sending an email the recipient receives an empty email. Even in the user sent items the email it is empty.
I have tried to solve the issue by removing and reconfiguring the email account, repair microsoft office but no success.

Any suggestions?

Thanks
 
View/reply at Empty emails
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--DISCUSS--------------------------------------------------------------
This mailing list is for questions and discussion regarding Alt-N
products.  To unsubscribe from this mailing list send an email to
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--DISCUSS--------------------------------------------------------------


-----------------------------------------------------------------------
These forums are provided by MDaemon Technologies for user-to-user
support and discussion.  MDaemon staff members may participate in the
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical
support please use the form here:
http://www.mdaemon.com/Support/RequestSupport/
-----------------------------------------------------------------------

Replies to this message
  • Parminder Singh (Mar 6, 2021 11:28 am)
  • Kastoori Khan (Oct 23, 2021 2:33 am)


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    technology@frendel.com - Mar 3, 2021 9:52 am (#2 Total: 7)  

     

    Photo of Author
    technology@fren…
    Newbie
    Newbie
    Posts: 2
    I want to add that I'm also experiencing this with 2 users since updating to version 21. Both users have Outlook 2016. However, the majority of our users are not experiencing this.

    Arron Caruth - Mar 3, 2021 10:45 am (#3 Total: 7)  

    Guest User  

    Photo of Author
    Posts: 1
    Are you using MDaemon Connector?  If you are, what version are you using?
     
    If you are using MDaemon Connector 7.0.2, there is a known issue that we have fixed for MDaemon Connector 7.0.3 which is currently in beta.
     
    If you'd like you can join the beta team and install 7.0.3 on the machines having the issue.  This will help us to verify that our fix addresses the issue for you as well.  Or if you would prefer you can downgrade to MDaemon Connector 6.5.2.  You'll have to first uninstall MDaemon Connector 7.0.3 and then install 6.5.2.
     
    --
    Arron Caruth
    Vice President of Product Development
    o: 817-601-3222    e: Arron.Caruth@mdaemon.com

    MDaemon Technologies
    Simple Secure Email
    Visit us on www.mdaemon.com | Facebook | LinkedIn | YouTube
    Sent using the MDaemon Email Server
     
    On Wed, 3 Mar 2021 09:52:43 -0500, "lists-discuss@mdaemon.com (technology@frendel.com)" <lists-discuss@mdaemon.com> wrote:
    I want to add that I'm also experiencing this with 2 users since updating to version 21. Both users have Outlook 2016. However, the majority of our users are not experiencing this.
     
    View/reply at Empty emails
    --DISCUSS--------------------------------------------------------------
    This mailing list is for questions and discussion regarding Alt-N
    products.  To unsubscribe from this mailing list send an email to
    discuss-unsubscribe@mdaemon.com .
    --DISCUSS--------------------------------------------------------------
    
    
    -----------------------------------------------------------------------
    These forums are provided by MDaemon Technologies for user-to-user 
    support and discussion.  MDaemon staff members may participate in the 
    forums periodically but please recognize that this is not the official
    method of receiving technical support. To receive personal technical 
    support please use the form here:
    http://www.mdaemon.com/Support/RequestSupport/
    -----------------------------------------------------------------------
    
    
    --DISCUSS--------------------------------------------------------------
    This mailing list is for questions and discussion regarding Alt-N
    products.  To unsubscribe from this mailing list send an email to
    discuss-unsubscribe@mdaemon.com .
    --DISCUSS--------------------------------------------------------------
    
    
    -----------------------------------------------------------------------
    These forums are provided by MDaemon Technologies for user-to-user
    support and discussion.  MDaemon staff members may participate in the
    forums periodically but please recognize that this is not the official
    method of receiving technical support. To receive personal technical
    support please use the form here:
    http://www.mdaemon.com/Support/RequestSupport/
    -----------------------------------------------------------------------
    



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