Alt-N Discussion Groups Announcements 
[Announce] Happy Holidays: MDaemon 12, Data Leakage, Support Resources, Tips, & RelayFax Updates
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scott.smith@alt…
Newbie Posts: 12
MDaemon RelayFax SecurityGateway Outlook Connector SecurityPlus ProtectionPlus WebAdmin
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Happy Holidays & Seasons Greetings
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Alt-N Technologies appreciates your business and
wishes you a wonderful holiday season and a very happy New Year. During the
holidays our offices will be closed Friday, December 24, and Friday,
December 31. The Alt-N Technologies website is always available to make
purchases, renewals, and for self-help support. For additional support
information, please visit our
Support Overview.
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MDaemon 12 –
Available Early 2011
MDaemon 12, due in early 2011, will provide improved
performance, and new groupware and mobility features, including improved
contact, calendar, tasks, and notes synchronization. Be ready to take
advantage of the new release by making sure your MDaemon Upgrade Protection
is up-to-date.
Upgrade Protection is available for all products and ensures access to
the most current major or minor software updates free of charge for the
duration of the Upgrade Protection period. Upgrade Protection can be
extended in 12-month increments to a maximum of 24-months at any one
time.
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Alt-N Technologies and
RIM at SMB Nation Fall 2010
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SMB Nation conferences bring forward-thinking IT
consultants, technologies, and vendor sponsors together, sparking new
opportunities in the SMB space. RIM was there to build and maintain a close
technical relationship between BlackBerry VAR technical sales, professional
services, and product management groups, and to interact with strategic
partners in an advisory capacity on BlackBerry deployment, architecture, and
application development.
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At the conference, RIM showcased the BlackBerry portfolio
for small businesses, which included BlackBerry Enterprise Server Express
and MDaemon. Many attendees who were not aware of MDaemon saw it as a
valuable alternative for their SMB customers who need an affordadble,
on-premise mail server with BlackBerry push email support. Additional
awareness events and campaigns are planned for 2011.
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Q3 Internet Threats
Trend Report
The Alt-N Technologies/Commtouch
Quarterly Trend Report for Q3 2010 was recently released. The latest
report features statistics and trends on messaging and Web threats. Below
are some highlights:
• Spam
levels averaged 88% of all email traffic throughout the quarter, peaking
at
over 95% in mid-September with 198 billion spam/phishing messages per
day.
Q2 spam levels averaged only 80% of all email, with 179 billion
spam/phishing
messages per day.
• Approximately
339,000 zombies were activated daily, almost 30,000 more per
day
than in the previous quarter.
• The
most popular spam topic this quarter (59% of all spam) was pharmacy.
• For
the third quarter running, pornography/sexually explicit material is the
website
category most likely to be compromised with malware.
• Streaming
media/downloads continues to be the most popular topic for blog
creators
in the Web 2.0 sphere of user-generated content.
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The Alt-N Technologies
Literature page has the latest information on product data sheets,
product reviews, white papers, quick-start guides, security trend reports,
and more. The
Q3 2010 Internet Threat Trend Report is available from our Literature
page or as a downloadable PDF.
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A recent Osterman Research report reveals that 31%
of IT decision makers in the small- to medium-sized business space are
concerned or extremely concerned about the potential for leakage of
sensitive information through approved channels like email. Another Osterman
study revealed that 43% of US companies had investigated a suspected email
leak of confidential or proprietary information in the past 12 months. Are
you using an email gateway (email spam firewall) to protect your company?
An email gateway (spam firewall) is one of the best
ways to keep malicious and unsolicited email from reaching your end
users' inboxes. But what about your outbound emails?
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SecurityGateway for Exchange and SMTP Servers is designed to protect
both inbound and outbound mail. Its layered security design protects
businesses against incoming and outgoing email abuse by denying spammers,
thieves, and hackers a single point-of-failure to exploit, while ensuring
the accurate delivery of legitimate email and minimizing the potential of
false positives.
Combining over a decade of email security expertise with
proven security technologies, SecurityGateway protects message traffic from
malicious attacks, message tampering, and email address identity theft for
organizations using Microsoft Exchange® and other SMTP email servers. It
offers flexible protection with simple, easy to-use settings for
trouble-free administration. Learn more about SecurityGateway, or get
started today with a
30-day free trial.
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We strive to make our products as easy to use as possible,
but we recognize that at some point you might need a little assistance. As
part of our commitment to superior customer service, we provide web-based
access to self-help facilities, including:
•
Knowledge Base -- List of commonly mentioned issues regarding Alt-N
Technologies' products.
•
Frequently Asked Questions (FAQs) -- A mix of technical and process
oriented commonly asked
questions.
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Community Forums -- User forums that require registration for additional
product support questions.
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Literature -- Repository of product data sheets, user-guides, manuals,
and other technical
documentation
available for Alt-N Technologies' products.
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Downloads -- Collection of application programs, manuals, user guides,
and release notes.
•
Product Key Locator - Directions on how to locate your current product
registration key.
•
Product Support Request Form - Preferred method for submitting support
cases because you
can
document your question in detail and have questions immediately directed to
the most
appropriate
support professional.
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Do you have a comment or feedback about the articles in
this section? Send comments to marketing@altn.com.
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Using BlackBerry Internet Service with DomainPOP,
MultiPOP, ETRN, or ATRN
To use MDaemon's BlackBerry Internet Service
integration, your MDaemon SMTP and IMAP services must be accessible from
outside of your firewall by RIM's BlackBerry Internet Service servers.
Even if your MX records point to the SMTP server of an ISP that MDaemon is
collecting mail from via DomainPOP, MultiPOP, or ETRN/ATRN, the settings
provided to the BlackBerry Internet Service web set-up must point to the
Internet IP address of your MDaemon server.
If a user only provides his or her email address to the
BlackBerry Internet Service configuration tool, the BlackBerry Internet
Service will try to determine the mail server's IP address by performing
an MX record lookup. Your MX record will point to the host name of your
ISP's mail server, not your MDaemon server. You may need to access the
advanced settings to provide the host name of your MDaemon server to the
BlackBerry Internet Service.
Make sure that your BlackBerry Internet Service
subscription URL is accessible from the Internet. To test this, on a
workstation outside of your firewall, open Internet Explorer and enter your
subscription URL from the MDaemon BlackBerry set-up screen into a browser
with "?action=test" appended to the end (http://<MDaemonHostName). You
should get a web page with the following message:
MDBISISAPI working
Connection: close
If using SSL, one must have a third-party certificate.
Self-signed certificates will not work with the BlackBerry Internet Service.
Also, ports 465 and 993 must be open if you are using SSL.
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Monitoring ComAgent's Instant Messages
To monitor ComAgent's instant message traffic, ComAgent
logging needs to be configured properly.
1. In
MDaemon, go to Setup | Web, Sync & IM Services.
2. Select
ComAgent in the left-hand navigation menu.
3. Check the
box "Log all IM traffic at the server level" and
click "Apply" and "Ok
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With this setting enabled, instant messaging traffic will
be included in the InstantMessaging.log file (located in the MDaemon/LOGS/
directory).
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Preventing messages addressed to a mailing list containing
a disabled user from going to the Bad queue in MDaemon
If you have a mailing list containing a disabled user, you
can prevent the disabled account from receiving messages addressed to the
list.
To prevent a particular disabled account from receiving
messages that are addressed to a mailing list with ALL_USERS as a member,
follow these steps:
1. In
MDaemon, click Accounts | Account Manager.
2. Double-click
the disabled account.
3. Click on
"Options."
4. Enable
this setting: "Account is private."
5. Click
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We are hard at work improving many of our other products
and pleased to announce the updated versions of the following products:
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RelayFax Network Fax Manager
— Version 6.7.12
RelayFax has recently received a minor update to version 6.7.12. This
version updates the fax engine and adds a strong password policy. In
addition, there are several fixes to the software and improvements made to
supported fax classes. For a full listing of updates included in this
release, review the release
notes for more information.
RelayFax network fax server management software
automates sending, receiving, and managing your network faxes from your
desktop, while integrating full faxing functionality with your existing
email system — all while providing unlimited fax sends and receives
with no monthly fees or per-transmission charges. To see for yourself, put
it to the test with a
30-day free trial of our latest version.
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Help Spread the Word
Help Alt-N Technologies' awareness in the user
community by offering comments to any of the following web sites or
providing a referral:
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LinkedIn
Now you can connect with over 200 other MDaemon
professionals on the LinkedIn social network site. Request to join the
MDaemon User Community.
Check out the latest MDaemon User Community
discussion on personalizing
WorldClient. |
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WindowSecurity.com
Have you had a positive experience using
SecurityGateway for Exchange/SMTP Servers? Help spread the word and let
others know your success by visiting SecurityGateway's listings on
WindowSecurity.com. They are a leading site featuring Windows security
news, articles, tutorials, software listings, and reviews for information
security professionals covering topics such as firewalls, viruses, intrusion
detection and other security topics. |
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AlternativeTo.net
If you are a former Exchange user and want to help
with Word of Mouth marketing for MDaemon as a great alternative email server
for small-to-medium businesses, we could use some votes and comments on a
new "alternative" site. Please visit the
MDaemon Email Server page on the "Alternative To" website. You
can leave a comment and give us a "Like" vote to share your
experience. We want to help other users looking for alternatives to Exchange
learn more about MDaemon. Thanks for your loyalty and support! |
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YouTube.com
Check out our new YouTube.com
channel featuring company profile information, product videos, and links
to our partners' videos. Please help us to share this information by
subscribing to our channel, commenting on our videos, and giving us friend
status. |
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SpiceWorks
Are you one of the 400,000 members of the Spice
Works Community? If so, cast your
vote to keep MDaemon at the top of the "Best Email Server"
list. |
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Newsletter Archive
Missed the last edition of News@Alt-N?
Don't worry, because now all editions of News@Alt-N are
archived on our
Literature page. It's also a great place to find the latest product
data sheets, white papers, product reviews, and case studies.
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Comments
We would like to hear from you. If you have comments or
suggestions on this specific newsletter, please let us know by sending an
email to marketing@altn.com. |
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Copyright © 2010 Alt-N Technologies, a subsidiary of Research
In Motion.
MDaemon is a registered trademark of Alt-N Technologies. All
rights reserved.
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