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![[F]](/Images/i-alt-n/site.gif) Alt-N Discussion Groups  Discussions
Empty emails
![[Papaconstantinou, Costas]](/WebX/?30@@2)
Costas Papacons…
 Newbie Posts: 8
Hello there, After the last update i am facing the same problem with 5-6 users.
When they are sending an email the recipient receives an empty email. Even in the user sent items the email it is empty.
I have tried to solve the issue by removing and reconfiguring the email account, repair microsoft office but no success. Any suggestions? Thanks
Arron Caruth
- Mar 3, 2021 8:11 am
(#1 Total: 7)
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Posts:
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Hello,
What version of MDaemon are you using?
What email client are you using to send the emails?
On Wed, 3 Mar 2021 04:30:46 -0500, "lists-discuss@mdaemon.com (Costas Papaconstantinou)" <lists-discuss@mdaemon.com> wrote:
Hello there,
After the last update i am facing the same problem with 5-6 users.
When they are sending an email the recipient receives an empty email. Even in the user sent items the email it is empty.
I have tried to solve the issue by removing and reconfiguring the email account, repair microsoft office but no success.
Any suggestions?
Thanks
View/reply at Empty emails
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These forums are provided by MDaemon Technologies for user-to-user
support and discussion. MDaemon staff members may participate in the
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method of receiving technical support. To receive personal technical
support please use the form here:
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Replies to this message
Parminder Singh (Mar 6, 2021 11:28 am)
Kastoori Khan (Oct 23, 2021 2:33 am)
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technology@frendel.com
- Mar 3, 2021 9:52 am
(#2 Total: 7)
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technology@fren…
Newbie Posts: 2
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I want to add that I'm also experiencing this with 2 users since updating to version 21. Both users have Outlook 2016. However, the majority of our users are not experiencing this.
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Arron Caruth
- Mar 3, 2021 10:45 am
(#3 Total: 7)
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Posts:
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Are you using MDaemon Connector? If you are, what version are you using?
If you are using MDaemon Connector 7.0.2, there is a known issue that we have fixed for MDaemon Connector 7.0.3 which is currently in beta.
If you'd like you can join the beta team and install 7.0.3 on the machines having the issue. This will help us to verify that our fix addresses the issue for you as well. Or if you would prefer you can downgrade to MDaemon Connector 6.5.2. You'll have to first uninstall MDaemon Connector 7.0.3 and then install 6.5.2.
On Wed, 3 Mar 2021 09:52:43 -0500, "lists-discuss@mdaemon.com (technology@frendel.com)" <lists-discuss@mdaemon.com> wrote:
I want to add that I'm also experiencing this with 2 users since updating to version 21. Both users have Outlook 2016. However, the majority of our users are not experiencing this.
View/reply at Empty emails
--DISCUSS--------------------------------------------------------------
This mailing list is for questions and discussion regarding Alt-N
products. To unsubscribe from this mailing list send an email to
discuss-unsubscribe@mdaemon.com .
--DISCUSS--------------------------------------------------------------
-----------------------------------------------------------------------
These forums are provided by MDaemon Technologies for user-to-user
support and discussion. MDaemon staff members may participate in the
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical
support please use the form here:
http://www.mdaemon.com/Support/RequestSupport/
-----------------------------------------------------------------------
--DISCUSS--------------------------------------------------------------
This mailing list is for questions and discussion regarding Alt-N
products. To unsubscribe from this mailing list send an email to
discuss-unsubscribe@mdaemon.com .
--DISCUSS--------------------------------------------------------------
-----------------------------------------------------------------------
These forums are provided by MDaemon Technologies for user-to-user
support and discussion. MDaemon staff members may participate in the
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical
support please use the form here:
http://www.mdaemon.com/Support/RequestSupport/
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Costas Papaconstantinou
- Mar 3, 2021 12:48 pm
(#4 Total: 7)
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Costas Papacons…
Newbie Posts: 8
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We are using outlook connector 7.0.2, mdaemon 21.0.0 version and Microsoft outlook 16.
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Arron Caruth
- Mar 3, 2021 1:34 pm
(#5 Total: 7)
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Posts:
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There is a known issue in MDaemon Connector 7.0.2 that causes message bodies to be blank. We have fixed for MDaemon Connector 7.0.3 which is currently in beta.
If you'd like you can join the beta team and install 7.0.3 on the machines having the issue. This will help us to verify that our fix addresses the issue for you as well. Or if you would prefer you can downgrade to MDaemon Connector 6.5.2. You'll have to first uninstall MDaemon Connector 7.0.3 and then install 6.5.2.
On Wed, 3 Mar 2021 12:48:40 -0500, "lists-discuss@mdaemon.com (Costas Papaconstantinou)" <lists-discuss@mdaemon.com> wrote:
We are using outlook connector 7.0.2, mdaemon 21.0.0 version and Microsoft outlook 16.
View/reply at Empty emails
--DISCUSS--------------------------------------------------------------
This mailing list is for questions and discussion regarding Alt-N
products. To unsubscribe from this mailing list send an email to
discuss-unsubscribe@mdaemon.com .
--DISCUSS--------------------------------------------------------------
-----------------------------------------------------------------------
These forums are provided by MDaemon Technologies for user-to-user
support and discussion. MDaemon staff members may participate in the
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical
support please use the form here:
http://www.mdaemon.com/Support/RequestSupport/
-----------------------------------------------------------------------
--DISCUSS--------------------------------------------------------------
This mailing list is for questions and discussion regarding Alt-N
products. To unsubscribe from this mailing list send an email to
discuss-unsubscribe@mdaemon.com .
--DISCUSS--------------------------------------------------------------
-----------------------------------------------------------------------
These forums are provided by MDaemon Technologies for user-to-user
support and discussion. MDaemon staff members may participate in the
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical
support please use the form here:
http://www.mdaemon.com/Support/RequestSupport/
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Parminder Singh
- Mar 6, 2021 11:28 am
(#6 Total: 7)
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Parminder Singh
Newbie Posts: 6
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Replying to:
Arron Caruth (Mar 3, 2021 8:11 am)
Hello, What version of MDaemon are you using? What email client are you using to send the emails?...
thanks for this info but it didn't work for me
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Arron Caruth
- Mar 8, 2021 8:55 am
(#7 Total: 7)
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Posts:
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Please describe the issue you are having in detail?
What version of MDaemon are you using?
What version of Outlook are you using?
Are you using MDaemon connector? If you are, what version are you using?
On Sat, 6 Mar 2021 11:28:38 -0500, "lists-discuss@mdaemon.com (Parminder Singh)" <lists-discuss@mdaemon.com> wrote:
thanks for this info but it didn't work for me
View/reply at Empty emails
--DISCUSS--------------------------------------------------------------
This mailing list is for questions and discussion regarding Alt-N
products. To unsubscribe from this mailing list send an email to
discuss-unsubscribe@mdaemon.com .
--DISCUSS--------------------------------------------------------------
-----------------------------------------------------------------------
These forums are provided by MDaemon Technologies for user-to-user
support and discussion. MDaemon staff members may participate in the
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical
support please use the form here:
http://www.mdaemon.com/Support/RequestSupport/
-----------------------------------------------------------------------
--DISCUSS--------------------------------------------------------------
This mailing list is for questions and discussion regarding Alt-N
products. To unsubscribe from this mailing list send an email to
discuss-unsubscribe@mdaemon.com .
--DISCUSS--------------------------------------------------------------
-----------------------------------------------------------------------
These forums are provided by MDaemon Technologies for user-to-user
support and discussion. MDaemon staff members may participate in the
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical
support please use the form here:
http://www.mdaemon.com/Support/RequestSupport/
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