Also, please let us know the name of the file you have uploaded once the upload completes.
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Arron Caruth
Vice President of Product Development
o: 817-601-3222 e: Arron.Caruth@mdaemon.com
MDaemon Technologies
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From: md-issues@mdaemon.com [mailto:md-issues@mdaemon.com] On Behalf Of Arron Caruth
Sent: Monday, February 3, 2020 1:29 PM
To: md-issues List Member <md-issues@mdaemon.com>
Subject: [md-issues] MDaemon 17 IMAP stop working for multiple email account until restart
What version of MD 17 are you running? For example, 17.5.2.
What operating system is MDaemon running on?
Please upload the logs to our FTP server:
Server: r2d2.altn.com
Username: Uploader
Password: incoming
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Arron Caruth
Vice President of Product Development
o: 817-601-3222 e: Arron.Caruth@mdaemon.com
MDaemon Technologies
Simple Secure Email
Visit us on www.mdaemon.com | Facebook | LinkedIn | YouTube
Sent using the MDaemon Email Server
From: md-issues@mdaemon.com [mailto:md-issues@mdaemon.com] On Behalf Of Ryan Bregler
Sent: Monday, February 3, 2020 10:46 AM
To: md-issues List Member <md-issues@mdaemon.com>
Subject: [md-issues] MDaemon 17 IMAP stop working for multiple email account until restart
I have had this issue with actually 2 other MDaemon servers, but this one is being the most troublesome. The other two i just have a batch file set to restart mdaemon ever day and no issue. This one it could be a few hours before they stop working again. Attached is a zip file of all logs and the message they get (This one using apple mail, but other include outlook, and iPhone). All emails are routing ok. There are no emails showing stuck in any of the queues. Webmail will also not load new messages.
Also there are 1.2 million files in the mdaemon folder. they do a lot of emailing, never delete spam, and they have archive setup for all incoming and outgoing emails so there is a lot of email files. About 400GB worth. Not sure if that is is having an affect at all. Recently moved it to its own server with SSD's and that sped it up A LOT vs the old server with no SSD's and running a SQL server.
Thanks
Ryan
P.S. Attempted to upload logs but saying to large even after Zipping them.
View/reply at MDaemon 17 IMAP stop working for multiple email account until restart
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These forums are provided by MDaemon Technologies for user-to-user
support and discussion. MDaemon staff members may participate in the
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical
support please use the form here:
http://www.mdaemon.com/Support/RequestSupport/
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