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Failed Cyren Updates
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Since 11:01 on February 8th, Cyren updates have been failing. Clam updates are functioning as normal. Anyone else seeing this?
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Leigh Staff
Hello Dennis,
I am not seeing any failures on my test system at the moment. What does the update log show as the failure reason for you?
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As mentioned in op, Clam updates are successful. I do not see any denied traffic at the perimeter devices for Cyren.
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Disregard. There was a policy configured with a geoblock. That traffic is apparently routed to Brazil now.
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Leigh Staff
Thank you for the update! I hope the data enjoyed its vacation in Brazil! ;)
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Nothing too crazy, just grabbed a byte in Rio.
Apologies. That will never happen again.
I was reading the release notes for 23.0.0, and noticed [26695] AntiVirus - Removed option to send notification if Cyren virus definitions have not updated. Does that mean we will no longer get notifications, and no way to turn them on? I ask because those notifications are the reaon I knew there was a problem with Cyren being updated.
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Arron Staff
Hi Dennis,
That means you will no longer get notifications about Cyren upates failing and we are not offering a way to turn them back on. We have made the change because of the recent announcements from Cyren.
We are researching options for additional AV services.
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When it rains it pours. Thank you Arron. I was unaware of the announcement. Yikes.
