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Unable to configure ActiveSync/Exchange account on Outlook 2019

[Nosa, Lore]
Lore Nosa
Newbie
Newbie
Posts: 8
Lore Nosa - 02:03pm, Dec 8 2019

Hi,
I have Mdaemon 19.5.1 with ActiveSync, and Autodiscovery set up.
On Windows 10, Outlook 2019 version 1808 I was able to correctly setup an account by simply entering email address and password, and the account was immediately configured as an Exchange account.
I recently unistalled that version of Outlook to upgrade to Outlook 2019 version 1910 (build number starting with 12130).
Now, It is IMPOSSIBLE to add an Exchange account. I am stuck in the initial configuration wizard. Neither exchange nor Exchange 2013 account types work, nor I am allowed to manually input server details.
Can anyone help me?
Thanks!!
Lore

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Lore Nosa - Dec 21, 2019 11:39 am (#10 Total: 15)  

 

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Lore Nosa
Newbie
Newbie
Posts: 8
Hi,
Sorry for the late answer.
Ok, I have fixed some problems and now with manual configuration everything works if I configure Outlook 2019 with manual config, specifying manually the exchange server.
Autoconfiguration still does not work though.
If I open a browser and go to https://autodiscover.[domain]/microsoft-server-activesync, I correctly get MDAirSync homepage.
Thanks
Lore

[Last Editor: Lore Nosa, Dec 21, 2019 11:39 am. Total Edits: 1]

Lore Nosa - Jan 2, 2020 1:57 pm (#11 Total: 15)  

 

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Lore Nosa
Newbie
Newbie
Posts: 8
Hi,
Are there any news? Any hint to troubleshoot the problem?
Thanks
Lore

Paul Leischow - Apr 26, 2020 11:27 am (#12 Total: 15)  

 

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Paul Leischow
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Newbie
Posts: 17
Was this ever resolved?
I have the same issue where I have SRV records set up correctly for AutoDiscover ActiveSync and I can manually set up Exchange ActiveSync in the latest Outlook on Windows but if I have Outlook use AutoDiscover it sets up IMAP instead of ActiveSync and this is in the log (IP and domain have been masked)...
(Also trying to use AutoDiscover with latest Outlook on Mac gives same log as below but will not auto setup anything and eventually returns an error in Outlook)
       
       
Sun 2020/04/26 00:00:01.015: General, AutoDiscovery Service (64bit) for MDaemon Messaging Server 19.5.5.7 Log file starting
Sun 2020/04/26 00:00:01.015: General, 0x41350011 0x00000001
Sun 2020/04/26 00:00:01.015: General, 0x41350010 C:\MDaemon\Data\AutoDiscover.ini
Sun 2020/04/26 09:21:58.409: Info, [659CAC08] 0x41380100 Connection: [domainIP] Method:POST SSL:On User-Agent:Microsoft Office/16.0 (Windows NT 6.3; MAPICPL 16.0.12624; Pro)
Sun 2020/04/26 09:21:58.409: Debug, [659CAC08] 0x41380120 Processing 352 byte request from client
Sun 2020/04/26 09:21:58.410: Warning, [659CAC08] 0x81350001 Auth Type: "Bearer"
Sun 2020/04/26 09:21:58.410: Warning, [659CAC08] 0x80070557 A logon request contained an invalid logon type value.
Sun 2020/04/26 09:21:58.410: Debug, [659CAC08] 0x41380160 Sending 514 byte response to client
Sun 2020/04/26 09:21:58.410: Debug, [659CAC08] 0x00000000 The operation completed successfully.
Sun 2020/04/26 09:21:58.410: Info, [659CAC08] 0x41380102 Connection Terminating
Sun 2020/04/26 09:22:17.741: Info, [659CAC09] 0x41380100 Connection: [domainIP] Method:POST SSL:On User-Agent:Microsoft Office/16.0 (Windows NT 6.3; MAPICPL 16.0.12624; Pro)
Sun 2020/04/26 09:22:17.741: Debug, [659CAC09] 0x41380120 Processing 352 byte request from client
Sun 2020/04/26 09:22:17.823: Info, [659CAC09] 0x41330008 Authenticated: paul@[domain]
Sun 2020/04/26 09:22:18.033: Warning, [659CAC09] 0x8007251D No records found for given DNS query.
Sun 2020/04/26 09:22:18.033: Warning, [659CAC09] 0x81380204 SRV record not found : _smtp._tcp.[domain]
Sun 2020/04/26 09:22:18.090: Warning, [659CAC09] 0x8007251D No records found for given DNS query.
Sun 2020/04/26 09:22:18.090: Warning, [659CAC09] 0x81380204 SRV record not found : _imap._tcp.[domain]
Sun 2020/04/26 09:22:18.152: Warning, [659CAC09] 0x8007251D No records found for given DNS query.
Sun 2020/04/26 09:22:18.152: Warning, [659CAC09] 0x81380204 SRV record not found : _pop._tcp.[domain]
Sun 2020/04/26 09:22:18.208: Warning, [659CAC09] 0x8007251D No records found for given DNS query.
Sun 2020/04/26 09:22:18.208: Warning, [659CAC09] 0x81380204 SRV record not found : _caldav._tcp.[domain]
Sun 2020/04/26 09:22:18.273: Warning, [659CAC09] 0x8007251D No records found for given DNS query.
Sun 2020/04/26 09:22:18.273: Warning, [659CAC09] 0x81380204 SRV record not found : _carddav._tcp.[domain]
Sun 2020/04/26 09:22:18.327: Warning, [659CAC09] 0x8007251D No records found for given DNS query.
Sun 2020/04/26 09:22:18.327: Warning, [659CAC09] 0x81380204 SRV record not found : _xmpp-client._[domain]
Sun 2020/04/26 09:22:18.327: Debug, [659CAC09] 0x41380160 Sending 2119 byte response to client
Sun 2020/04/26 09:22:18.327: Debug, [659CAC09] 0x00000000 The operation completed successfully.
Sun 2020/04/26 09:22:18.327: Info, [659CAC09] 0x41380102 Connection Terminating
    
--
(continued below)

[Last Editor: Paul Leischow, Apr 26, 2020 11:35 am. Total Edits: 2]

Paul Leischow - Apr 26, 2020 11:34 am (#13 Total: 15)  

 

Photo of Author
Paul Leischow
Newbie
Newbie
Posts: 17
--
Using MDaemons built in Web Server.
https://mydomain/autodiscover/autodiscover.xml gives me...
---
MDaemon Messaging Server
MDaemon Messaging Server Version : 19.5.5
AutoDiscovery Services Build : 19.5.5.7
UpTime: 0 days 13 hours 19 minutes 2 seconds
   
    
and https://mydomain.com/mddp gives me...
---
   
<ALTN>
<MDaemon xmlns="http://altn.com/Schema/MDaemon.xsd" version="19.5">
<MDDP xmlns="http://altn.com/Schema/MDaemon/MDDP.xsd" version="19.5.5.5">
<RA>
<ApiUrl>/MdMgmtWS</ApiUrl>
<Port>1000</Port>
<SSLPort>444</SSLPort>
<UseSSL>Yes</UseSSL>
<RequireSSL>No</RequireSSL>
</RA>
<SMTP>
<SSLPort>465</SSLPort>
<Port>25</Port>
<MSAPort>587</MSAPort>
</SMTP>
<IMAP>
<Port>143</Port>
<SSLPort>993</SSLPort>
</IMAP>
<POP>
<Port>0</Port>
<SSLPort>995</SSLPort>
</POP>
<DAV>
<SSLPort>443</SSLPort>
<Port>80</Port>
</DAV>
<WEB>
<SSLPort>443</SSLPort>
<Port>80</Port>
</WEB>
<XMPP>
<SSLPort>5223</SSLPort>
<Port>5222</Port>
</XMPP>
</MDDP>
</MDaemon>
</ALTN>



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