Logout

Alt-N Discussion Groups > MDaemon Discussion Groups > MDaemon Support > Archive > Strange behavior

[F] Alt-N Discussion Groups / MDaemon Discussion Groups / MDaemon Support / Archive /

Strange behavior

[Rasca, Luca]
Luca Rasca
Newbie
Newbie
Posts: 20
Luca Rasca - 04:03am, Apr 22 2021

Hello, do you have an idea why a bunch of email has been moved from the Inbox folder to the Deleted folder without Subjec, sender e receiver information in them as shown in the attachement? They arrived correctly (as I can see in Mailstore) but then they have been moved. The customer told me he didnt delete them. I suspect that the problem was the customer's Iphone email client that has sent some strange Imap command. Is is plausible?
Unfortunally the Imap log wasn't active.

Thanks

Attachments:

No_Subject.png (43 KB)


  All MessagesOldest ItemsOlder ItemsNewer ItemsNewest Items

Arron Caruth - Apr 22, 2021 7:41 am (#1 Total: 1)  

Guest User  

Photo of Author
Posts: 1
What version of MDaemon is being used?
 
Are there any LCK files being left on disk in the MDaemon\LockFiles\ directory?  LCK files should be getting created and removed by MDaemon, but I wouldn't expect any LCK files to be on disk for more than a few minutes.  
 
Does the user use webmail?  Or are they only using IMAP and ActiveSync?  If they are using webmail, does the log show the messages being deleted?
 
Anything is possible at this point, does the ActiveSync log show the messages being deleted or moved?
 
 
--
Arron Caruth
Vice President of Product Development
o: 817-601-3222    e: Arron.Caruth@mdaemon.com

MDaemon Technologies
Simple Secure Email
Visit us on www.mdaemon.com | Facebook | LinkedIn | YouTube
Sent using the MDaemon Email Server
 
On Thu, 22 Apr 2021 04:03:34 -0500, "lists-md-support@mdaemon.com (Luca Rasca)" <lists-md-support@mdaemon.com> wrote:
Hello, do you have an idea why a bunch of email has been moved from the Inbox folder to the Deleted folder without Subjec, sender e receiver information in them as shown in the attachement? They arrived correctly (as I can see in Mailstore) but then they have been moved. The customer told me he didnt delete them. I suspect that the problem was the customer's Iphone email client that has sent some strange command? Is is plausible?
Unfortunally the Imap log wasn't active.

Thanks

Attachment: No_Subject.png

 
View/reply at Strange behavior 
--MD-SUPPORT--------------------------------------------------------------
This list is for questions and discussion about MDAEMON. To unsubscribe 
from this mailing list send an email to md-support-unsubscribe@mdaemon.com .
--POWERED BY MDAEMON!-----------------------------------------------------

--------------------------------------------------------------------------
These forums are provided by MDaemon Technologies for user-to-user 
support and discussion.  MDaemon staff members may participate in the 
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical 
support please use the form here:
http://www.mdaemon.com/Support/RequestSupport/
--------------------------------------------------------------------------


--MD-SUPPORT--------------------------------------------------------------
This list is for questions and discussion about MDAEMON. To unsubscribe 
from this mailing list send an email to md-support-unsubscribe@mdaemon.com .
--POWERED BY MDAEMON!-----------------------------------------------------

--------------------------------------------------------------------------
These forums are provided by MDaemon Technologies for user-to-user 
support and discussion.  MDaemon staff members may participate in the 
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical 
support please use the form here:
http://www.mdaemon.com/Support/RequestSupport/
--------------------------------------------------------------------------



  All MessagesOldest ItemsOlder ItemsNewer ItemsNewest Items


 Content:

Read New | Search

 Guest:

Email to Admin

You are visiting as a Guest user.