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Unable to configure ActiveSync/Exchange account on Outlook 2019

[Nosa, Lore]
Lore Nosa
Newbie
Newbie
Posts: 8
Lore Nosa - 02:03pm, Dec 8 2019

Hi,
I have Mdaemon 19.5.1 with ActiveSync, and Autodiscovery set up.
On Windows 10, Outlook 2019 version 1808 I was able to correctly setup an account by simply entering email address and password, and the account was immediately configured as an Exchange account.
I recently unistalled that version of Outlook to upgrade to Outlook 2019 version 1910 (build number starting with 12130).
Now, It is IMPOSSIBLE to add an Exchange account. I am stuck in the initial configuration wizard. Neither exchange nor Exchange 2013 account types work, nor I am allowed to manually input server details.
Can anyone help me?
Thanks!!
Lore

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Paul Leischow - Apr 26, 2020 11:34 am (#13 Total: 15)  

 

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Paul Leischow
Newbie
Newbie
Posts: 17
--
Using MDaemons built in Web Server.
https://mydomain/autodiscover/autodiscover.xml gives me...
---
MDaemon Messaging Server
MDaemon Messaging Server Version : 19.5.5
AutoDiscovery Services Build : 19.5.5.7
UpTime: 0 days 13 hours 19 minutes 2 seconds
   
    
and https://mydomain.com/mddp gives me...
---
   
<ALTN>
<MDaemon xmlns="http://altn.com/Schema/MDaemon.xsd" version="19.5">
<MDDP xmlns="http://altn.com/Schema/MDaemon/MDDP.xsd" version="19.5.5.5">
<RA>
<ApiUrl>/MdMgmtWS</ApiUrl>
<Port>1000</Port>
<SSLPort>444</SSLPort>
<UseSSL>Yes</UseSSL>
<RequireSSL>No</RequireSSL>
</RA>
<SMTP>
<SSLPort>465</SSLPort>
<Port>25</Port>
<MSAPort>587</MSAPort>
</SMTP>
<IMAP>
<Port>143</Port>
<SSLPort>993</SSLPort>
</IMAP>
<POP>
<Port>0</Port>
<SSLPort>995</SSLPort>
</POP>
<DAV>
<SSLPort>443</SSLPort>
<Port>80</Port>
</DAV>
<WEB>
<SSLPort>443</SSLPort>
<Port>80</Port>
</WEB>
<XMPP>
<SSLPort>5223</SSLPort>
<Port>5222</Port>
</XMPP>
</MDDP>
</MDaemon>
</ALTN>

Arron Caruth - Apr 28, 2020 11:44 am (#14 Total: 15)  

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Posts: 1

From what I have read about Outlook’s AutoDiscover implementation it prioritizes IMAP and POP over ActiveSync.  So if there is data in the AutoDiscover response about the IMAP and POP server, Outlook will always setup the IMAP or POP account. 

 

Theoretically, we should be able to exclude POP and IMAP from the Autodiscover response and cause Outlook to setup an ActiveSync account, assuming Outlook requests the ActiveSync data from the AutoDiscover server.  Unfortunately, at this time we have no way of excluding this data from the AutoDiscover response.  We will look into making these changes for a future version.

 

There may be a way to tell Outlook to skip the AutoDiscover lookup for the standard POP, IMAP, and SMTP protocols so that it can continue one with the AutoDiscover process for ActiveSync, but if there is a way, I haven’t figured it out yet. 

 

--
Arron Caruth
Vice President of Product Development
o: 817-601-3222    e: Arron.Caruth@mdaemon.com

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From: md-issues@mdaemon.com [mailto:md-issues@mdaemon.com] On Behalf Of Paul Leischow
Sent: Sunday, April 26, 2020 11:27 AM
To: md-issues List Member <md-issues@mdaemon.com>
Subject: [md-issues] Unable to configure ActiveSync/Exchange account on Outlook 2019

 

Was this ever resolved?
I have the same issue where I have SRV records set up correctly for AutoDiscover ActiveSync and I can manually set up Exchange ActiveSync in the latest Outlook on Windows but if I have Outlook use AutoDiscover it sets up IMAP instead of ActiveSync and this is in the log (IP and domain have been masked)...
(Also trying to use AutoDiscover with latest Outlook on Mac gives same log as below but will not auto setup anything and eventually returns an error in Outlook)
       
       
Sun 2020/04/26 00:00:01.015: General, AutoDiscovery Service (64bit) for MDaemon Messaging Server 19.5.5.7 Log file starting
Sun 2020/04/26 00:00:01.015: General, 0x41350011 0x00000001
Sun 2020/04/26 00:00:01.015: General, 0x41350010 C:\MDaemon\Data\AutoDiscover.ini
Sun 2020/04/26 09:21:58.409: Info, [659CAC08] 0x41380100 Connection: [domainIP] Method:POST SSL:On User-Agent:Microsoft Office/16.0 (Windows NT 6.3; MAPICPL 16.0.12624; Pro)
Sun 2020/04/26 09:21:58.409: Debug, [659CAC08] 0x41380120 Processing 352 byte request from client
Sun 2020/04/26 09:21:58.410: Warning, [659CAC08] 0x81350001 Auth Type: "Bearer"
Sun 2020/04/26 09:21:58.410: Warning, [659CAC08] 0x80070557 A logon request contained an invalid logon type value.
Sun 2020/04/26 09:21:58.410: Debug, [659CAC08] 0x41380160 Sending 514 byte response to client
Sun 2020/04/26 09:21:58.410: Debug, [659CAC08] 0x00000000 The operation completed successfully.
Sun 2020/04/26 09:21:58.410: Info, [659CAC08] 0x41380102 Connection Terminating
Sun 2020/04/26 09:22:17.741: Info, [659CAC09] 0x41380100 Connection: [domainIP] Method:POST SSL:On User-Agent:Microsoft Office/16.0 (Windows NT 6.3; MAPICPL 16.0.12624; Pro)
Sun 2020/04/26 09:22:17.741: Debug, [659CAC09] 0x41380120 Processing 352 byte request from client
Sun 2020/04/26 09:22:17.823: Info, [659CAC09] 0x41330008 Authenticated: paul@[domain]
Sun 2020/04/26 09:22:18.033: Warning, [659CAC09] 0x8007251D No records found for given DNS query.
Sun 2020/04/26 09:22:18.033: Warning, [659CAC09] 0x81380204 SRV record not found : _smtp._tcp.[domain]
Sun 2020/04/26 09:22:18.090: Warning, [659CAC09] 0x8007251D No records found for given DNS query.
Sun 2020/04/26 09:22:18.090: Warning, [659CAC09] 0x81380204 SRV record not found : _imap._tcp.[domain]
Sun 2020/04/26 09:22:18.152: Warning, [659CAC09] 0x8007251D No records found for given DNS query.
Sun 2020/04/26 09:22:18.152: Warning, [659CAC09] 0x81380204 SRV record not found : _pop._tcp.[domain]
Sun 2020/04/26 09:22:18.208: Warning, [659CAC09] 0x8007251D No records found for given DNS query.
Sun 2020/04/26 09:22:18.208: Warning, [659CAC09] 0x81380204 SRV record not found : _caldav._tcp.[domain]
Sun 2020/04/26 09:22:18.273: Warning, [659CAC09] 0x8007251D No records found for given DNS query.
Sun 2020/04/26 09:22:18.273: Warning, [659CAC09] 0x81380204 SRV record not found : _carddav._tcp.[domain]
Sun 2020/04/26 09:22:18.327: Warning, [659CAC09] 0x8007251D No records found for given DNS query.
Sun 2020/04/26 09:22:18.327: Warning, [659CAC09] 0x81380204 SRV record not found : _xmpp-client._[domain]
Sun 2020/04/26 09:22:18.327: Debug, [659CAC09] 0x41380160 Sending 2119 byte response to client
Sun 2020/04/26 09:22:18.327: Debug, [659CAC09] 0x00000000 The operation completed successfully.
Sun 2020/04/26 09:22:18.327: Info, [659CAC09] 0x41380102 Connection Terminating
    
--
Using MDaemons built in Web Server.
https://my


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