Alt-N Discussion Groups MDaemon Discussion Groups MDaemon Anti-virus Plug-in

Outbreak Protection problem after license renew

Natanael Silva

Newbie
Posts: 7

Natanael Silva - 11:02am, Aug 15 2016

I renewed my license from MDaemon and SecurityPlus, but after key change I started receiving this message on Outbreak Protection:

Outbreak Protection Error: Unable to comply with the request because you are not licensed for the antispam or VOD service. Contact your service provider to enable the service.

What I can do to get OP working again?
Before the key change all was working properly.

(older msg: 5)

Arron Caruth (apparently) - Jun 12, 2017 7:19 am (#6 Total: 6)

via email

Arron Caruth

Administrator
Posts: 1716

As far as we are aware it was only a temporary issue and we are investigating the cause.

Arron Caruth
Director of Product Development
Alt-N Technologies
http://www.altn.com

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From: md-av-plugin@altn.com [mailto:md-av-plugin@altn.com] On Behalf Of Luca Sasdelli
Sent: Monday, June 12, 2017 4:42 AM
To: md-av-plugin@altn.com
Subject: [md-av-plugin] Outbreak Protection problem after license renew

Hi Arron, the error disappeared just after my blog post.
Should I check anything for it, or could be a temporary licensing issue?

Best
Luca

View/reply at Outbreak Protection problem after license renew

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support and discussion.  Alt-N staff members may participate in the
forums periodically but please recognize that this is not the official
method of receiving technical support. To receive personal technical
support please use the form here:
http://www.altn.com/Support/RequestSupport/
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