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Mdaemon 19.5.5 Local and Remote queue stuck

[Herrera, Abel]
Abel Herrera
Newbie
Newbie
Posts: 3
Abel Herrera - 04:31pm, Apr 6 2020

After few days I patched the server with the 19.5.5 version I am having an issue almost everyday. The server do not release emails, all of them get stuck in local and remote queues.
In the logs the only I can see is:
In SMTP (in): Error or timeout during Spam Filter processing
Antispam.log shows many entries like this: c:\mdaemon\queues\temp\md50000003188.tmp
Nothing in antivirus log.
I enable debugging in MDSpamD log but when the error start it stop logging.
To fix this I need to hard reset the server because MDSpamD.exe cannot be terminated.
The system is 64bits running in Windows 2012.
Hope anyone can help me with this.

Thanks!

Attachments:

MDaemon-2020-04-06-AntiSpam.zip (479 KB)


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Marlon B - Apr 7, 2020 10:16 am (#1 Total: 1)  

 

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Marlon B
Newbie
Newbie
Posts: 39
Hello Abel,

Please open a support request here "https://www.altn.com/Support/RequestSupport/" so that we can troubleshoot this issue.

Please include a copy of the log as well.

Thank you.



Marlon

Technical Application Support



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