Alt-N Discussion Groups MDaemon Discussion Groups MDaemon WorldClient Issues Archive

Theme/Template cookie reset?

I was attempting to diagnose a theme-specific issue and, I believe, when I switched to Mobile in Chrome everything stopped working. Now I can't login and am presented with an error when loading the login screen.

I needed to delete the Theme cookie for the site in order to get the default login back. I am hoping that the Mobile theme is another "unsupported" theme -but it if it then there may be an issue. If not, please disregard!

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CaptureMD.JPG (38 KB)

Jonathan.Ehman@mdaemon.com - Nov 19, 2019 4:09 pm (#1 Total: 3)

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Posts: 1

Hi Jim,

You appear to not be using the built in WDaemon server for WorldClient.

If you are using IIS, then you can follow the directions in the following KBA to setup the new Mobile theme on IIS: https://www.altn.com/Support/KnowledgeBase/KnowledgeBaseResults/?Number=1236

Please let us know if you have any further questions or concerns.

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On Tue, 19 Nov 2019 14:35:02 -0500, "Jim Aguiar (lists-md-worldclient-issues@mdaemon.com)" <lists-md-worldclient-issues@mdaemon.com> wrote:
I was attempting to diagnose a theme-specific issue and, I believe, when I switched to Mobile in Chrome everything stopped working. Now I can't login and am presented with an error when loading the login screen.

I needed to delete the Theme cookie for the site in order to get the default login back. I am hoping that the Mobile theme is another "unsupported" theme -but it if it then there may be an issue. If not, please disregard!

Attachment: CaptureMD.JPG

View/reply at Theme/Template cookie reset?
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Jim Aguiar - Nov 19, 2019 4:36 pm (#2 Total: 3)

Jim Aguiar

Newbie
Posts: 77

True statement. I missed this in the release notes.

This is a holdover from only having a single IP years ago. Is it possible for me to have this AND MD running WC simultaneously while I test the deployment? Or do I nee to shut down IIS?

Asking because ActiveSync is running on there and I would need to reconfigure all mobile devices with a new hostname. Of course I can do that first, then shift the IP: but I would rather test the scenario first.

Tyler Davis - Nov 25, 2019 11:36 am (#3 Total: 3)

Alt-N Technical Support

Tyler Davis

Novice
Posts: 228

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MDaemon can either use IIS (or another third party web-server) or the built-in web server. It's not possible to run both.

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Tyler Davis
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support please use the form here:
http://www.altn.com/Support/RequestSupport/
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