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[Puente, Juan]
Juan Puente
Newbie
Newbie
Posts: 1
Juan Puente - 09:03am, Jul 9 2014

Hello, I need your help, I bounce all mail that came from the same sender and the subject line is "Permanent Delivery Failure".
Deputy returned error, please I can explain why this happened.
regards
--------------------------------------------------------------------------
MDaemon Delivery Status Notification - http://www.altn.com/dsn/
--------------------------------------------------------------------------

The attached message had PERMANENT fatal delivery errors.

After one or more unsuccessful delivery attempts the attached message has been removed from the MDaemon mail queue on this server. The number and frequency of delivery attempts are determined by local configuration.

--------------------------------------------------------------------------
YOUR MESSAGE WAS NOT DELIVERED TO ONE OR MORE RECIPIENTS
--------------------------------------------------------------------------

Failed address: xxx@xxx.onmicrosoft.com

--- Session Transcript ---
 Sun 2014-07-06 22:59:21: Parsing message (xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx/pd90000052513.msg)
 Sun 2014-07-06 22:59:21: * From: xxx@xx.cl Sun 2014-07-06 22:59:21: * To: xxx@xx.onmicrosoft.com
 Sun 2014-07-06 22:59:21: * Subject: DATOS RUTAS PROVINCIA 9 ( TEMUCO ) Sun 2014-07-06 22:59:21: * Size (bytes): 74683 Sun 2014-07-06 22:59:21: * Message-ID:
(00cc01cf97f5$d9877a70$8c966f50$@cl)
 Sun 2014-07-06 22:59:21: Attempting SMTP connection to [xxx.onmicrosoft.com] Sun 2014-07-06 22:59:21: Resolving MX records for [xxx.onmicrosoft.com] (DNS Server: 150.11.80.16)...
 Sun 2014-07-06 22:59:22: * P=000 S=000 D=xxx.onmicrosoft.com
TTL=(252) MX=[xxx.mail.eo.outlook.com]
 Sun 2014-07-06 22:59:22: Attempting SMTP connection to [xxx.mail.eo.outlook.com:25]
 Sun 2014-07-06 22:59:22: Resolving A record for [xxx.mail.eo.outlook.com] (DNS Server: 150.11.80.16)...
 Sun 2014-07-06 22:59:22: * D=xxx.mail.eo.outlook.com TTL=(0) A=[207.46.163.247] Sun 2014-07-06 22:59:22: Attempting SMTP connection to [207.46.163.247:25] Sun 2014-07-06 22:59:22: Waiting for socket connection...
 Sun 2014-07-06 22:59:22: * Connection established (150.11.80.179:2266 -)
207.46.163.247:25)
 Sun 2014-07-06 22:59:22: Waiting for protocol to start...
 Sun 2014-07-06 22:59:23: (-- 220
  • ***************************************************************************
  • ********************************* Sun 2014-07-06 22:59:23: --) EHLO mail.rabie.cl Sun 2014-07-06 22:59:23: (-- 250-BY2FFO11FD006.mail.protection.outlook.com
    Hello [200.54.124.73]
     Sun 2014-07-06 22:59:23: (-- 250-PIPELINING Sun 2014-07-06 22:59:23: (-- 250-DSN Sun 2014-07-06 22:59:23: (-- 250-ENHANCEDSTATUSCODES Sun 2014-07-06 22:59:23: (-- 250-8BITMIME Sun 2014-07-06 22:59:23: (-- 250 BINARYMIME Sun 2014-07-06 22:59:23: --) MAIL From:(xxx@xx.cl) Sun 2014-07-06 22:59:23: (-- 250 2.1.0 Sender OK Sun 2014-07-06 22:59:23: --) RCPT To:(xxx@xx.onmicrosoft.com)
     Sun 2014-07-06 22:59:24: (-- 250 2.1.5 Recipient OK Sun 2014-07-06 22:59:24: --) DATA Sun 2014-07-06 22:59:24: (-- 354 Ok Send data ending with (CRLF).(CRLF) Sun 2014-07-06 22:59:24: Sending (xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx/pd90000052513.msg) to [207.46.163.247] Sun 2014-07-06 22:59:24: * Winsock Error 10054 Connection was reset by the other side!
     Sun 2014-07-06 22:59:24: Error writing to socket Sun 2014-07-06 22:59:24: Socket connection closed by the other side (how
    rude!)
     Sun 2014-07-06 22:59:24: * Winsock Error 10053 Connection abort.
     Sun 2014-07-06 22:59:24: Connection closed Sun 2014-07-06 22:59:24: This message is 2 days old, it has 0 days left to get delivered
    --- End Transcript ---

  •   All MessagesOldest ItemsOlder ItemsNewer ItemsNewest Items

    David Cyrus (apparently) - Jul 28, 2014 3:19 pm (#1 Total: 1)  

    via email  

    Photo of Author
    David Cyrus
    Guru
    Guru
    Posts: 1360
    [discuss] This message is 2 days old, it has 0 days left to get delivered

    My apologies on the delayed response.
     
    MDaemon's delivery status notification ("DSN" or "bounce") messages contain a transcript of the SMTP session with the receiving server so that one can identify why the message could not be delivered.
     
    Here is a quick lesson on how to read MDaemon SMTP-out log:
     
    The arrows pointing to the left ( <-- ) indicate what the receiving server is transmitting to your MDaemon server while the arrows pointing to the right ( --> ) indicate what your MDaemon server is transmitting to the receivng mail server.
     
    Sun 2014-07-06 22:59:23: --) RCPT To:(patricio.ramos@rabiebpos.onmicrosoft.com) 
    Sun 2014-07-06 22:59:24: (-- 250 2.1.5 Recipient OK
    Sun 2014-07-06 22:59:24: --) DATA
    Sun 2014-07-06 22:59:24: (-- 354 Ok Send data ending with (CRLF).(CRLF)
    Sun 2014-07-06 22:59:24: Sending (xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx/pd90000052513.msg) to [207.46.163.247]
    Sun 2014-07-06 22:59:24: * Winsock Error 10054 Connection was reset by the other side! 
    Sun 2014-07-06 22:59:24: Error writing to socket
    Sun 2014-07-06 22:59:24: Socket connection closed by the other side (how rude!) 
    Sun 2014-07-06 22:59:24: * Winsock Error 10053 Connection abort. 
    Sun 2014-07-06 22:59:24: Connection closed
     
    MDaemon is issued the data command and was given the go-ahead to transmit the body of the email message.
    After MDaemon started sending the email message, two different winsock error messages occurred.
    Your log snippet also contains the following line:
     
    Sun 2014-07-06 22:59:24: This message is 2 days old, it has 0 days left to get delivered 
     
    This means that MDaemon was attempting unsuccessfully to send this email message for two days, so apparently each time MDaemon attempted to send this email message it failed.
    Winsock errors are network communications errors. They are not caused by MDaemon, but they can impair MDaemon's performance.
    We have a knowledge base article that provides some basic information on winsock errors:  http://www.altn.com/Support/KnowledgeBase/KnowledgeBaseResults/?Number=KBA-01196
     
    I assume that this issue is not happening with all outbound email messages.
     
    Is this issue happening to any of your other end-users?
     
    If so, is it happening with any other recipients on the same domain (rabiebpos.onmicrosoft.com)?
     

    Sun 2014-07-06 22:59:21: * Size (bytes): 74683
     
     
    Did the message in question contain an attachment of some kind?
     
    If so, perhaps the message is being refused because some antivirus or security produce is blocking the message from being sent.
     
    If you yourself attempt to send a brief, plain text message containing no attachments to the same recipient is the message accepted by the recipient's mail server?
     
    If the original sender of the message attempts to send a brief, plain text message containing no attachments to the same recipient is the message accepted by the recipient's mail server?
     
    Are you running any type of Antivirus program on the server?
     
    If so, check to see if it is filtering any network traffic as part of its operation.
     
    You may even try removing or at least disabling the antivirus temporarily to see if the issue goes away.
     
    Do you have any security devices such as a SonicWall or WatchGuard on your network?
     
    If so, check their settings and their logs to see if they are filtering any network traffic.
     
    Have you contacted an administrator of the recipient's mail server and had them check their mail server, firewall, and security software logs to see if it something on their end causing the winsock error?
     
    Winsock errors can be due to a problem with packets being lost somewhere along your network. In addition to checking your MTU settings, check your firewalls, routers, switches, network cards, etc.
    You may want to install packet sniffing software on your MDaemon servers to monitor network traffic and see if network errors or packet loss are occurring.
     
    Two such packet sniffing software packages are
     
     
    Hope this helps.
    --
    David Cyrus
    Application Support Tech
    Alt-N Technologies, Ltd.
    Trusted Messaging Solutions
    http://www.altn.com
     
    ------------------------------------------------------------
    Powerful protection of Inbound and Outbound email traffic!
    Free trial of SecurityGateway for Exchange/SMTP servers at
    http://www.altn.com/Products/SecurityGateway-Email-Firewall/
    ------------------------------------------------------------
     
    -----Original Message-----
    From: Juan Puente <lists-discuss@altn.com>
    To: "discuss List Member"  <discuss@altn.com>
    Date: Wed, 9 Jul 2014 09:03:09 -0500
    Subject: [discuss] This message is 2 days old, it has 0 days left to get delivered

    Hello, I need your help, I bounce all mail that came from the same sender and the subject line is "Permanent Delivery Failure".
    Deputy returned error, please I can explain why this happened.
    regards
    --------------------------------------------------------------------------
    MDaemon Delivery Status Notification - http://www.altn.com/dsn/
    --------------------------------------------------------------------------

    The attached message had PERMANENT fatal delivery errors.

    After one or more unsuccessful delivery attempts the attached message has been removed from the MDaemon mail queue on this server. The number and frequency of delivery attempts are determined by local configuration.

    --------------------------------------------------------------------------
    YOUR MESSAGE WAS NOT DELIVERED TO ONE OR MORE RECIPIENTS
    --------------------------------------------------------------------------

    Failed address: patricio.ramos@rabiebpos.onmicrosoft.com

    --- Session Transcript ---
     Sun 2014-07-06 22:59:21: Parsing message (xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx/pd90000052513.msg)
     Sun 2014-07-06 22:59:21: * From: rutasantiago@rabie.cl Sun 2014-07-06 22:59:21: * To: patricio.ramos@rabiebpos.onmicrosoft.com
     Sun 2014-07-06 22:59:21: * Subject: DATOS RUTAS PROVINCIA 9 ( TEMUCO ) Sun 2014-07-06 22:59:21: * Size (bytes): 74683 Sun 2014-07-06 22:59:21: * Message-ID:
    (00cc01cf97f5$d9877a70$8c966f50$@cl)
     Sun 2014-07-06 22:59:21: Attempting SMTP connection to [rabiebpos.onmicrosoft.com] Sun 2014-07-06 22:59:21: Resolving MX records for [rabiebpos.onmicrosoft.com] (DNS Server: 150.11.80.16)...
     Sun 2014-07-06 22:59:22: * P=000 S=000 D=rabiebpos.onmicrosoft.com
    TTL=(252) MX=[rabiebpos.mail.eo.outlook.com]
     Sun 2014-07-06 22:59:22: Attempting SMTP connection to [rabiebpos.mail.eo.outlook.com:25]
     Sun 2014-07-06 22:59:22: Resolving A record for [rabiebpos.mail.eo.outlook.com] (DNS Server: 150.11.80.16)...
     Sun 2014-07-06 22:59:22: * D=rabiebpos.mail.eo.outlook.com TTL=(0) A=[207.46.163.247] Sun 2014-07-06 22:59:22: Attempting SMTP connection to [207.46.163.247:25] Sun 2014-07-06 22:59:22: Waiting for socket connection...
     Sun 2014-07-06 22:59:22: * Connection established (150.11.80.179:2266 -)
    207.46.163.247:25)
     Sun 2014-07-06 22:59:22: Waiting for protocol to start...
     Sun 2014-07-06 22:59:23: (-- 220 • ***************************************************************************
    • *********************************
    Sun 2014-07-06 22:59:23: --) EHLO mail.rabie.cl Sun 2014-07-06 22:59:23: (-- 250-BY2FFO11FD006.mail.protection.outlook.com
    Hello [200.54.124.73]
     Sun 2014-07-06 22:59:23: (-- 250-PIPELINING Sun 2014-07-06 22:59:23: (-- 250-DSN Sun 2014-07-06 22:59:23: (-- 250-ENHANCEDSTATUSCODES Sun 2014-07-06 22:59:23: (-- 250-8BITMIME Sun 2014-07-06 22:59:23: (-- 250 BINARYMIME Sun 2014-07-06 22:59:23: --) MAIL From:(rutasantiago@rabie.cl) Sun 2014-07-06 22:59:23: (-- 250 2.1.0 Sender OK Sun 2014-07-06 22:59:23: --) RCPT To:(patricio.ramos@rabiebpos.onmicrosoft.com)
     Sun 2014-07-06 22:59:24: (-- 250 2.1.5 Recipient OK Sun 2014-07-06 22:59:24: --) DATA Sun 2014-07-06 22:59:24: (-- 354 Ok Send data ending with (CRLF).(CRLF) Sun 2014-07-06 22:59:24: Sending (xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx/pd90000052513.msg) to [207.46.163.247] Sun 2014-07-06 22:59:24: * Winsock Error 10054 Connection was reset by the other side!
     Sun 2014-07-06 22:59:24: Error writing to socket Sun 2014-07-06 22:59:24: Socket connection closed by the other side (how
    rude!)
     Sun 2014-07-06 22:59:24: * Winsock Error 10053 Connection abort.
     Sun 2014-07-06 22:59:24: Connection closed Sun 2014-07-06 22:59:24: This message is 2 days old, it has 0 days left to get delivered
    --- End Transcript ---
     
    View/reply at This message is 2 days old, it has 0 days left to get delivered
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    support please use the form here:
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