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Alt-N Discussion Groups and MDaemon Mail Server Beta Forums > MDaemon Discussion Groups > MDaemon Support > Archive > Installing Mdaemon 12

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Installing Mdaemon 12

Hi
I was running the v11 on a Windows 2008 R2 server, and decided to upgrade to 12.
The installation went fine, but the v12 Mdaemon is unable to start the service. In eventlog it says "The MDaemon service terminated unexpectedly". Not very helpfull.

I tried to uninstall all, and reinstall v12 both with and without the Blackberry support. No difference.

Can anybody give a clue?

Regards, Lars

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Jerry Bribiesca - Feb 23, 2011 8:15 am (#1 Total: 2)  

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Posts: 1
Hello Lars,
 
The MDaemon application may be attempting to prompt you with a dialog box which can't be seen while running MDaemon as a service in your version of Windows.
 
Try navigating to the \MDaemon\App\ directory using Windows Explorer and double-click the MDaemon.exe, and see if a dialog box appears. If it does, complete the steps and then shut down the MDaemon application and try starting the MDaemon service again.
 
If you were able to launch the MDaemon application, but no dialog box appeared, try navigating to Setup | Preferences... | Windows Service | Click Remove service | Click OK and allow MDaemon to restart. Once it restarts, navigate to the same steps again and click Install service. Does the service start successfully?
 
Thanks,
--
Jerry Bribiesca
Alt-N Technologies
A Subsidiary of Research In Motion
http://www.altn.com
----- Original Message -----
Sent: Wednesday, February 23, 2011 4:34 AM
Subject: [md-support] Installing Mdaemon 12

Hi
I was running the v11 on a Windows 2008 R2 server, and decided to upgrade to 12.
The installation went fine, but the v12 Mdaemon is unable to start the service. In eventlog it says "The MDaemon service terminated unexpectedly". Not very helpfull.

I tried to uninstall all, and reinstall v12 both with and without the Blackberry support. No difference.

Can anybody give a clue?

Regards, Lars


View/reply at Installing Mdaemon 12
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Replies to this message
  • Lars Meldgård (Feb 23, 2011 8:37 am)


  • Jerry Bribiesca - Feb 23, 2011 8:54 am (#2 Total: 2)  

    Guest User  

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    Posts: 1
    Hello Lars,
     
    I'll be glad to help you with this also.
     
    Even in MDaemon version 11, on Windows Vista+, Windows Services are not able to interact with the desktop; hence you don't see the envelope in the system tray.
     
    We have a KBA available that explains this in more detail: http://www.altn.com/Support/KnowledgeBase/KnowledgeBaseResults/?Number=KBA-01346
     
    Let me know if this is not what you are seeing.
     
    Thanks,
    --
    Jerry Bribiesca
    Alt-N Technologies
    A Subsidiary of Research In Motion
    http://www.altn.com
    ----- Original Message -----
    Sent: Wednesday, February 23, 2011 7:37 AM
    Subject: [md-support] Installing Mdaemon 12

    Hi Jerry
    Thanks for your reply.
    Indeed, when running MDaemon manually, I was asked to activate the software...Hmmm, so I did and now it starts.

    However, it seems to miss the GUI. So now I have a mailserver that I can't control.

    Are you able help on that also?

    Regards, Lars


    View/reply at Installing Mdaemon 12
    --MD-SUPPORT--------------------------------------------------------------
    This list is for questions and discussion about MDAEMON. To unsubscribe 
    from this mailing list send an email to md-support-unsubscribe@altn.com .
    --POWERED BY MDAEMON!-----------------------------------------------------
    
    --------------------------------------------------------------------------
    These forums are provided by Alt-N Technologies for user-to-user 
    support and discussion.  Alt-N staff members may participate in the 
    forums periodically but please recognize that this is not the official
    method of receiving technical support. To receive personal technical 
    support please use the form here:
    http://www.altn.com/support/request_support.asp
    --------------------------------------------------------------------------
    
    
    --MD-SUPPORT--------------------------------------------------------------
    This list is for questions and discussion about MDAEMON. To unsubscribe
    from this mailing list send an email to md-support-unsubscribe@altn.com .
    --POWERED BY MDAEMON!-----------------------------------------------------
    
    --------------------------------------------------------------------------
    These forums are provided by Alt-N Technologies for user-to-user
    support and discussion.  Alt-N staff members may participate in the
    forums periodically but please recognize that this is not the official
    method of receiving technical support. To receive personal technical
    support please use the form here:
    http://www.altn.com/support/request_support.asp
    --------------------------------------------------------------------------
    



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